Palm Grove Montessori Academy ("Palm Grove," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us through our website, forms, phone, email, and text messaging.
This Privacy Policy explains how we collect, use, store, and share information when you visit /, submit an inquiry, schedule a tour, request information, communicate with us, or otherwise interact with us online.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information you provide directly
- Name
- Email address
- Phone number
- Child-related information you choose to share, such as age, program interest, start date, schedule needs, or other enrollment-related details
- Any message, comment, or inquiry you submit through our website or by email, phone, or text
Information collected automatically
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Basic site usage and analytics data collected through cookies or similar technologies
Communication data
- Records of emails, calls, voicemail, form submissions, and text messages with Palm Grove Montessori Academy
- Your communication preferences, including opt-in and opt-out records for SMS and email communications
2. How We Use Your Information
We may use your information to:
- respond to your questions and requests
- schedule and confirm school tours
- provide information about programs, admissions, waitlists, availability, and enrollment
- send reminders, follow-ups, and school-related updates
- communicate with you by phone, email, and text message, consistent with your preferences and consent
- improve our website, forms, services, and family experience
- maintain records related to inquiries and admissions
- protect the security and integrity of our website and communications
- comply with applicable legal, regulatory, licensing, and safety obligations
3. SMS and Email Communications
If you provide your phone number or email address through our website or otherwise communicate with us, we may contact you regarding your inquiry, school tour, admissions interest, waitlist status, scheduling, reminders, and related school communications.
Text messages
- Message frequency varies.
- Message and data rates may apply.
- You can opt out at any time by replying STOP.
- For help, reply HELP or contact us using the information below.
Important SMS privacy statement: SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional use. Text messaging opt-in data and consent will only be used to provide messaging services, school communications, and related support.
If Palm Grove offers promotional or marketing text messages, those messages should only be sent to users who provided separate, explicit consent for marketing texts.
Emails
You may receive emails related to your inquiry, tour, admissions interest, or school communications. If you opt in to marketing emails, you may unsubscribe at any time using the unsubscribe link in the email.
4. How We Share Information
We do not sell your personal information.
We may share your information only in the limited situations below:
- with service providers who help us operate our website, forms, hosting, analytics, email delivery, CRM, admissions workflow, or texting systems
- with professional advisors or vendors who support our business operations under appropriate confidentiality obligations
- when required by law, court order, subpoena, licensing authority, or other legal process
- when needed to protect the rights, safety, property, or operations of Palm Grove Montessori Academy, our families, our staff, or others
- in connection with a business transition such as a merger, acquisition, financing, or asset transfer, if applicable
5. Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site, improve performance, and support functionality.
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
6. Data Retention
We keep information for as long as reasonably necessary to:
- respond to your inquiry
- provide requested services or communications
- maintain admissions and business records
- comply with legal, operational, and safety obligations
- document communication preferences, including SMS opt-in and opt-out records
7. Data Security
We use reasonable administrative, technical, and organizational measures to help protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
This website is intended for use by parents, guardians, and other adults interested in Palm Grove Montessori Academy.
We do not knowingly collect personal information online directly from children under 13 through this website. Any child-related information submitted through our forms should be provided only by a parent or legal guardian.
9. Your Choices
You may contact us to:
- request access to the personal information you submitted to us
- request correction of inaccurate information
- request deletion of information, where appropriate
- update your communication preferences
- opt out of marketing emails or text messages
You may opt out of text messages at any time by replying STOP.
10. Third-Party Links
Our website may include links to third-party websites, such as social media platforms or other resources. We are not responsible for the privacy practices or content of those third-party sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
12. Contact Us
Palm Grove Montessori Academy
5900 Windhaven Parkway
Plano, Texas 75093
Email: admin@palmgroveschool.com
Phone: (409) 403-5040
Please also review our Terms & Conditions.